On the 31st July, The Financial Conduct Authority (FCA) introduced Consumer Duty. The overarching principle of the Consumer Duty is that a firm must act to deliver good outcomes for clients and put clients’ needs first. At MPA, we strongly believe that this is something our whole ethos is built around, and it’s reflected in our Company strapline; Inform, Educate, Inspire.

Earlier in the summer our Trainee Compliance Officer Samantha Davies prepared a story for our website about what Consumer Duty means for you. Please click here for the full story.

We are now pleased to let you know that MPA has joined the Consumer Duty Alliance.

The Alliance is a ‘not for profit’ professional body that aims to support the personal finance sector in the adoption and implementation of the FCA’s Consumer Duty Requirements through the alliance of like-minded individuals and firms.

Joining the Consumer Duty Alliance signifies our commitment to delivering the best possible client outcomes and supporting other IFAs to do the same. The requirements surrounding Consumer Duty are complex, so by working with others we can ensure the implementation of the new Duty is successful for MPA and our clients. We can also share our successes and experience with other firms. We hope that by working collaboratively we will raise standards in the industry.

For further information about the Consumer Duty Alliance please visit https://consumerduty.org/

If you have any questions, please contact your financial adviser.